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Training and continuing education for employees creates knowledge, satisfaction and strengthens their identification with their employer. Innovations in the field of vocational and continuing education are important in two respects. Learning is also the basis of innovation and competitiveness in every company. Research into current studies on further training in Austrian companies shows that the proportion of companies offering further training varies greatly between economic sectors. In this paper, the empirical study is limited to the credit and insurance industry, as this sector is a leader in further training for its employees. The study investigated how continuing education is provided in the credit and insurance companies surveyed and whether it is planned or tends to take place in response to current events. It also examined whether voluntary or mandatory measures have different effects on the success of continuing education.

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