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OverviewStefan Michael Genennig explores digitization-enabled innovation with a service systems perspective. First, the author contributes to understanding the alterations in service systems brought about by digitization and the role of human agents. Based on this grounding, he develops a method for the integration of digital technologies for service innovation and designs a tool for the development of digitization-enabled value propositions. The findings provide valuable insights for managers aiming to integrate digital technologies for innovation, and add to service science. Full Product DetailsAuthor: Stefan Michael GenennigPublisher: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Imprint: Springer Gabler Edition: 1st ed. 2020 Weight: 0.454kg ISBN: 9783658287184ISBN 10: 3658287187 Pages: 241 Publication Date: 11 December 2019 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Manufactured on demand ![]() We will order this item for you from a manufactured on demand supplier. Table of ContentsDigitization-enabled innovation: analysis of MDAX-listed companies.- Digital technology integration in service systems: identification of drivers and challenges in SMEs.- Managing digitization-enabled innovation in service systems: development of an integrated method for digital technology management for service innovation and design of a tool for the development of digitization-enabled value propositions.ReviewsAuthor InformationStefan Michael Genennig received his PhD in economic science from Prof. Dr. Kathrin M. Möslein at the Friedrich-Alexander University Erlangen-Nürnberg (FAU), Chair of Information Systems – Innovation & Value Creation, where he worked as research associate. Tab Content 6Author Website:Countries AvailableAll regions |