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Dr. Badia Faddoul , DNP, RN, CPHQ is the Executive Director of Quality and Safety at Johns Hopkins Care at Home in Baltimore, Maryland. For more than three decades, she has worked across hospital, ambulatory, and home based settings, advancing patient safety, workforce safety, quality improvement, and regulatory readiness. Dr. Faddoul is known for translating complex systems and standards into meaningful practice at the point of care. Her work blends analytic rigor with close attention to the human conditions under which care is delivered, with a particular focus on creating environments where accountability, learning, and psychological safety can coexist. She has led multidisciplinary initiatives spanning patient safety, workforce protection, infection prevention, transitions of care, and organizational resilience. Her leadership philosophy is grounded in presence, showing up where care happens, listening to those delivering and supporting care, and translating what is observed into sustainable improvement. The perspective reflected in this book draws from her lived experience as a nurse, quality and safety leader, and mentor, and from a core belief that quality begins with connection.

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