Re-organising Service Work: Call Centres in Germany and Britain
Author:   Karen A. Shire ,  Ursula Holtgrewe ,  Christian Kerst
Publisher:   Taylor & Francis Ltd
ISBN:  

9781138718432


Pages:   244
Publication Date:   29 June 2017
Format:   Hardback
Availability:   In Print   Availability explained
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Re-organising Service Work: Call Centres in Germany and Britain


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Author:   Karen A. Shire ,  Ursula Holtgrewe ,  Christian Kerst
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.453kg
ISBN:  

9781138718432


ISBN 10:   1138718432
Pages:   244
Publication Date:   29 June 2017
Audience:   College/higher education ,  Professional and scholarly ,  Undergraduate ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Karen A. Shire, Ursula Holtgrewe, Christian Kerst

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