Raising the Tech Bar at Your Library: Improving Services to Meet User Needs

Author:   Nick D. Taylor ,  Tracy Treece
Publisher:   Bloomsbury Publishing Plc
ISBN:  

9781440844966


Pages:   128
Publication Date:   11 May 2017
Recommended Age:   From 7 to 17 years
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

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Raising the Tech Bar at Your Library: Improving Services to Meet User Needs


Overview

This book explains how librarians can capitalize on the growing interest and need of patrons for help with technology by expanding their library's tech services to build community engagement and support. Keeping up with technology is more critical and difficult than ever. This challenge exists not only for library staff but for their patrons as well. Today's librarians are often barraged with increasingly complex questions from their patrons about technology—from loading eBooks onto their readers to helping resurrect dead laptops. Why not capitalize on this opportunity and transform your library into a first-stop, go-to resource for your community's tech needs? Raising the Tech Bar at Your Library: Improving Services to Meet User Needs demonstrates a variety of ways to expand library services to better serve your community, including how to establish tech bars and tech centers, provide tech training and one-on-one tech help, host drop-in demos, and create a coding ""dojo."" The book covers after-school programs, makerspaces, and embedded librarianship as well. The authors draw on their personal experience to offer a practical blueprint for launching your tech initiative, starting with the preliminary steps of evaluating community needs and getting administrative and public buy-in to obtaining funding, training non-tech staff, setting up and launching your program, and evaluating the services you've established. The book ends with a look to the future that supplies provocative and exciting ideas of how libraries with innovative, tech-focused leadership can push the edge even further. This book serves a wide audience—all public librarians as well as library administrators, those who work in IT departments as well as adult or youth services, and reference librarians who are interested in expanding into this important and exciting area.

Full Product Details

Author:   Nick D. Taylor ,  Tracy Treece
Publisher:   Bloomsbury Publishing Plc
Imprint:   Libraries Unlimited Inc
Dimensions:   Width: 15.60cm , Height: 0.70cm , Length: 23.50cm
Weight:   0.227kg
ISBN:  

9781440844966


ISBN 10:   1440844968
Pages:   128
Publication Date:   11 May 2017
Recommended Age:   From 7 to 17 years
Audience:   Professional and scholarly ,  College/higher education ,  Professional & Vocational ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Chapter 1: Why Raise the Bar? Chapter 2: Gauging Your Community's Needs Chapter 3: Technology-Specialized Staff Chapter 4: Space Design and Marketing Chapter 5: Teaching Technology Chapter 6: Evaluating Tech Services Chapter 7: The Future of Technology Services in Libraries Appendix A: Putnam County Public Library Technology Plan Appendix B: Arapahoe Libraries Question Complexity Over Time Data Appendix C: Denver Public Library Project Card Appendix D: Arapahoe Libraries Tech Interaction Data Collection Form Appendix E: Arapahoe Libraries Tech Data Readout References Index

Reviews

"""From 3D printers to makerspaces, this volume can help a library improve their technology relevance to the communities it serves. This slim but helpful volume is clearly written with practical advice. The chapter about teaching patrons how to use technology is especially useful, as it covers a variety of methods for educating the public about library resources. . . . This is a solid resource for a library just starting to update its tech offerings, or a library starting from ground zero."" - VOYA ""Simple and succinct but never simplistic, this title raises the bar for professional development monographs as it guides libraries toward sustainable futures. VERDICT Required reading for public library staff and administrators looking to build better technology support services."" - Library Journal ""Raising the Tech Bar at Your Library is best suited for public library administrators and staff seeking to keep in step with the partnership between libraries and technology for improved community services and relevance. Recommended."" - ARBA"


Raising the Tech Bar at Your Library is best suited for public library administrators and staff seeking to keep in step with the partnership between libraries and technology for improved community services and relevance. Recommended. - ARBA Simple and succinct but never simplistic, this title raises the bar for professional development monographs as it guides libraries toward sustainable futures. VERDICT Required reading for public library staff and administrators looking to build better technology support services. - Library Journal From 3D printers to makerspaces, this volume can help a library improve their technology relevance to the communities it serves. This slim but helpful volume is clearly written with practical advice. The chapter about teaching patrons how to use technology is especially useful, as it covers a variety of methods for educating the public about library resources. . . . This is a solid resource for a library just starting to update its tech offerings, or a library starting from ground zero. - VOYA


From 3D printers to makerspaces, this volume can help a library improve their technology relevance to the communities it serves. This slim but helpful volume is clearly written with practical advice. The chapter about teaching patrons how to use technology is especially useful, as it covers a variety of methods for educating the public about library resources. . . . This is a solid resource for a library just starting to update its tech offerings, or a library starting from ground zero. - VOYA


Author Information

Nick D. Taylor is the supervisor of tech experience at Arapahoe Libraries.

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