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Jim Joyner is the Vice President of Global Operational Excellence at Astec Industries in Chattanooga, TN. He has an MBA from the University of St. Thomas in Minnesota and a bachelor's degree in finance from the University of Tennessee- Chattanooga. Joyner began his career with the 3M Company where he advanced through the ranks of manufacturing, sales and marketing. He worked with Philip Crosby Associates from the early 1980's where he was President of The Quality College. Jim has trained and assisted thousands of people in dozens of companies in over twenty countries on six continents. He founded Joyner & Company in 1992 and has been with Card-Monroe since 2003. Joyner writes and speaks frequently on quality, lean and continuous improvement. He is the author of several books and training manuals including: Quality Works, The Seven Myths of Total Quality, Quality Education & Development, Quality Through Empowered Employees, Leading Lean, and SMART Set-Ups.

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