Overview

Quality Matters: Solutions for a Safe and Efficient Emergency Department is a practical handbook and roadmap for quality improvement efforts in the emergency department (ED), with numerous practical solutions. The book instructs the reader in how to establish a quality improvement (QI) program for the emergency department. Specific portfolios of ideas for solving the more common operational problems in the ED are also included. Special features include: a practical format, including summaries, outlines, and other learning aids to facilitate each performance improvement project outlined; practical ideas adaptable to the typical ED, in a format that allows the reader to finish each chapter with a portfolio of improvement ideas and a prototype project for implementation; and, 'Key Concepts' interspersed throughout the book define a series of concepts critical to quality improvement.

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9781599402376

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