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OverviewQuality Management: Reconsidered for the Digital Economy continues to provide a one-stop-shop for anyone studying the theory and practice of quality management. Exploring the essentials of management theory and the work of the ‘quality gurus’ who have formed the foundation of current practice, this new edition builds upon the previous editions’ unique critical perspective of quality. Key management practices are considered and extended, including lean thinking, systems methodologies, business process reengineering, organisational learning and intelligent organisations and service quality management. This edition plays particularly close attention throughout to the impact of the 4th Industrial Revolution on quality management, revisiting the meaning of ‘quality’ in an automated and data-driven world. Throughout, case studies have been rewritten including new examples from emerging economies, and practical tools incorporated to enhance learning and application. Replete with examples, vignettes and diagrams, this comprehensive textbook is ideal for those new to the field of quality management and for students on advanced undergraduate and postgraduate courses in Operations Management. Online resources include chapter-by-chapter PowerPoint slides and a test bank of questions. Full Product DetailsAuthor: John Beckford (Loughborough University, UK)Publisher: Taylor & Francis Ltd Imprint: Routledge Edition: 5th edition Weight: 0.580kg ISBN: 9780367863029ISBN 10: 0367863022 Pages: 330 Publication Date: 19 August 2022 Audience: College/higher education , Tertiary & Higher Education , Undergraduate Format: Paperback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsA comprehensive knowledge disseminator in the field of quality management bagged with a variety of industry challenges and solutions for the Digital Economy projecting 'Quality First' as one of the key driving factors for being competitive in this VUCA world. Dr A. Vasudeva Reddy, Assistant Professor at Vellore Institute of Technology, Chennai Campus, India Author InformationJohn Beckford is a partner in Beckford Consulting; President of the Cybernetics Society (2020–2022); and Visiting Professor at University College London and Loughborough University, both in the UK. He is also the author of The Intelligent Organisation (Routledge, 2020) and The Intelligent Nation (Routledge, 2021). Tab Content 6Author Website:Countries AvailableAll regions |
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