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OverviewQuality management is a holistic approach towards the goods and services being offered by any business firm. It focuses on the end-product as well as the processes and means involved in achieving it. Quality management plays a crucial role in the hospitality industry. It helps in regulating all the varied sectors of hospitality such as housekeeping, food service, front desk, facility management, etc. This textbook elaborates the various sectors of the hospitality industry in which quality management is applied and the processes to regulate quality. It will serve as a reference to all those associated with the hospitality industry at various levels. Full Product DetailsAuthor: Elizabeth MorganPublisher: Murphy & Moore Publishing Imprint: Murphy & Moore Publishing Dimensions: Width: 20.30cm , Height: 1.40cm , Length: 27.60cm Weight: 0.776kg ISBN: 9781639874699ISBN 10: 1639874690 Pages: 233 Publication Date: 20 September 2022 Audience: General/trade , General Format: Hardback Publisher's Status: Active Availability: In stock  We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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