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OverviewWith a focus on doing the right thing right the first time, Lew Ireland has constructed a solid presentation on how to invest in quality throughout all the project management processes. Understanding the customer's requirements and the essential nature of planning to meet quality expectations is explored thoroughly, and there is solid discussion of the quality-the choice of resources, the human factors, the effects of internal and external demands, the tools, the management techniques, the methodologies, and the costs-associated with infusing quality into project management. The book is essential reading to learn more about one of the knowledge areas of A Guide to the Project Management Body of Knowledge (PMBOK®). Full Product DetailsAuthor: Lewis R. IrelandPublisher: Project Management Institute Imprint: Project Management Institute Dimensions: Width: 21.60cm , Height: 0.80cm , Length: 27.90cm Weight: 0.367kg ISBN: 9781880410110ISBN 10: 1880410117 Pages: 128 Publication Date: 30 December 1991 Audience: College/higher education , General/trade , Undergraduate , General Format: Paperback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsI. The Quality Movement II. Dimensions of Customer Requirements III. Planning for Quality in Projects IV. Cost of Quality V. Statistical Concepts and Quality Tools VI. Quality and People in Project Management VII. Achieving Project QualityReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |