Quality Management
Author:   Howard Gitlow ,  Alan Oppenheim ,  Rosa Oppenheim
Publisher:   McGraw-Hill Education - Europe
Edition:   3rd edition
ISBN:  

9780071123389


Pages:   815
Publication Date:   16 August 2004
Format:   Mixed media product
Availability:   Out of stock   Availability explained


Our Price $19.14 Quantity:  
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Quality Management


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Overview

Quality improvement is recognized as an essential function in any successful organization. Leading corporations have demonstrated that improved quality raises profits, reduces costs, and provides competitive advantage. This book presents a comprehensive approach to quality improvement, including Dr. W. Edwards Deming's philosophy of quality, productivity and competitive position, thorough coverage of process improvement, Six Sigma, the DMAIC model, and much more. The text is motivated by integrated quality improvement stories, examples, and mini-case studies to help students better understand the application and impact of Quality Management and Improvement. The third edition includes a major new section on quality administration.

Full Product Details

Author:   Howard Gitlow ,  Alan Oppenheim ,  Rosa Oppenheim
Publisher:   McGraw-Hill Education - Europe
Imprint:   McGraw-Hill Professional
Edition:   3rd edition
Dimensions:   Width: 19.30cm , Height: 3.70cm , Length: 24.10cm
Weight:   1.377kg
ISBN:  

9780071123389


ISBN 10:   0071123385
Pages:   815
Publication Date:   16 August 2004
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Mixed media product
Publisher's Status:   Out of Print
Availability:   Out of stock   Availability explained

Table of Contents

1. Fundamentals of Quality2. Fundamentals of Statistical Studies3. Defining and Documenting a Process4. Basic Probability and Statistics5. Stabilizing and Improving and Process with Control Charts6. Attribute Control Charts7. Variables Control Charts8. Out-of-Control Patterns9. Diagnosing a Process10. Specifications11. Process Capability and Improvement Studies12. Taguchi Methods - Quality Improvement in Product and Process Design13. Inspection Policy14. Deming's 14 Points and the Reduction of Variation15. Some Current Thinking About Statistical Studies and Practice

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Montclair State University Rutgers University - Newark

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