Quality Is Personal: A Foundation For Total Quality Management
Author:   Harry Roberts ,  Bernard Sergesketter ,  Robert W. Galvin (Chairman, Executive Committee, Motorola Inc, USA)
Publisher:   Simon & Schuster
ISBN:  

9780029266250


Pages:   176
Publication Date:   28 June 1993
Format:   Paperback
Availability:   Out of print, replaced by POD   Availability explained
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Quality Is Personal: A Foundation For Total Quality Management


Overview

In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that ""personal quality checklists""--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.

Full Product Details

Author:   Harry Roberts ,  Bernard Sergesketter ,  Robert W. Galvin (Chairman, Executive Committee, Motorola Inc, USA)
Publisher:   Simon & Schuster
Imprint:   The Free Press
Dimensions:   Width: 15.20cm , Height: 1.30cm , Length: 22.90cm
Weight:   0.236kg
ISBN:  

9780029266250


ISBN 10:   0029266254
Pages:   176
Publication Date:   28 June 1993
Audience:   College/higher education ,  Professional and scholarly ,  Postgraduate, Research & Scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   No Longer Our Product
Availability:   Out of print, replaced by POD   Availability explained
We will order this item for you from a manufatured on demand supplier.

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Author Information

Harry V. Roberts is the Sigmund E. Edelstone Professor of Statistics and Quality Management in the Graduate School of Business at the University of Chicago. He is the author or coauthor of more than 10 books and 60 articles on subjects related to statistics and Total Quality Management.

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