Overview

Formerly titled Quality Control, the field’s most accessible introduction to quality has been renamed and revamped to focus on quantitative aspects of quality improvement. New chapters on Lean Enterprise, Six Sigma, Experimental Design, and Taguchi’s Quality Engineering have been added, and this new Ninth Edition adds comprehensive coverage of fundamental statistical quality improvement concepts. A practical state-of-the-art approach is stressed throughout, and sufficient theory is presented to ensure that students develop a solid understanding of basic quality principles. To improve accessibility, probability and statistical techniques are presented through simpler math or developed via tables and charts. As with previous editions, this text is written to serve a widely diverse audience of students, including the growing number of “math shy” individuals who must play key roles in quality improvement.

Full Product Details

Author:   Dale Besterfield
Publisher:   Pearson Education (US)
Imprint:   Pearson
Edition:   9th edition
Dimensions:   Width: 1.00cm , Height: 1.00cm , Length: 1.00cm
Weight:   0.770kg
ISBN:  

9780132624411

ISBN 10:   0132624419
Pages:   288
Publication Date:   23 February 2012
Audience:   College/higher education ,  Tertiary & Higher Education
Replaced By:   9780134293349
Format:   Hardback
Publisher's Status:   Active
Availability:   Available To Order  
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Table of Contents

1. Introduction to Quality Improvement 2. Lean Enterprise 3. Six Sigma 4. Statistical Process Control 5. Fundamentals of Statistics 6. Control Charts for Variables 7. Additional SPC Techniques for Variables 8. Fundamentals of Probability 9. Control Charts for Attributes 10. Acceptance Sampling. 11. Reliability 12. Management and Planning Tools 13. Experimental Design 14. Taguchi's Quality Engineering Appendix Table A. Areas under the Normal Curve Table B. Factors for Computing Central Lines and 3 Control Limits for S, and R Charts Table C. The Poisson Distribution Table D. Random Numbers Table E. Commonly Used Conversion Factors Table-F. Critical Values of T Distribution Table G-1. Critical Values of F Distribution (a = 0.1) Table G-2. Critical Values of F Distribution (a = 0.05) Table G-3. Critical Values of F Distribution (a = 0.01) Table H. Orthogonal Arrays Selected Bibliography Glossary Answers to Selected Exercises Index

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