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Author:   Steven Mccabe
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.453kg
ISBN:  

9781138156432

ISBN 10:   1138156434
Pages:   240
Publication Date:   07 December 2016
Audience:   College/higher education ,  General/trade ,  Tertiary & Higher Education ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Preface Acknowledgement 1. Overview Of The Book 2. What Is Meant By Quality Management? 3. The Historical Development Of Quality Management 4. The Gurus Of Quality Management 5. The Use Of Quality Management 6. How To Use QA, The Importance Of Quality Managers 7. The Transition From QA To TQM: Achieving A Change In Culture 8. The Importance Of People In Improvement Initiatives 9. The Issue Of Leadership In Total Quality Management 10. Using Quality Improvement Techniques 11. An Overview Of Other Methods Of Achieving Improvement 12. Looking To The Future: Is There Life After TQM? 13. Practical Applications Of Quality Management Using QA In The Construction Industry 14. The Journey To TQM: Contractors' Experiences References Index

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Author Information

Steven McCabe was Senior Lecturer in Construction Management and Postgraduate Co-ordinator, School of Property and Construction, University of Central England (now Birmingham City University).

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