Overview

As person-centred services and supports become more prevalent, people with disabilities are enjoying more choices and opportunities - making it challenging to ensure the quality of every service offered. This work aims to help meet that challenge. Diverse contributors, including researchers, care providers, policy makers, self-advocates and family members, combine their expertise to help readers: understand the changing expectations of people with disabilities and their families - and the resulting challenges to quality enhancement; clarify the roles of Medicaid and the centres for Medicare and Medicaid Services; address health and safety issues, including investigation of abuse, neglect and death; design databases that track outcomes and target areas for service improvement; translate information into reliable quality enhancement approaches; manage staffing challenges like recruitment, retention and professional development; and consider future recomendations and policy directions.

Full Product Details

Author:   Valerie J. Bradley ,  Madeleine Kimmich
Publisher:   Brookes Publishing Co
Imprint:   Brookes Publishing Co
Dimensions:   Width: 15.20cm , Height: 1.90cm , Length: 22.90cm
Weight:   0.476kg
ISBN:  

9781557666260

ISBN 10:   1557666261
Pages:   320
Publication Date:   01 January 2003
Audience:   College/higher education ,  Professional and scholarly ,  Undergraduate ,  Postgraduate, Research & Scholarly
Format:   Paperback
Publisher's Status:   Active
Availability:   Out of stock  
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

Table of Contents

Quality Assurance and Enhancement in Flux: New Building Blocks of Quality Assurance, Valerie J. Bradley; Trends in Quality Assurance and Outcome Monitoring, Madeleine H. Kimmich; Case Study 1 - The Survey and Certification Process -The Evolution of Quality Assurance in Massachusetts, June E. Rowe and Gail Grossman; Case Study 2 - Developing an Internal Quality Enhancement System at the Provider Level - A Pennsylvania Case Study, Joseph R. Bucci and Denise M. Brown; Accreditation in an Era of Self-Determination, Dale L. Dutton; Personal Outcomes and Organizational Change, Tina Campanella; Case Study 3: Philadelphia County's Attention to Personal Outcomes, Timothy Gruesel. Health and Saftey Issues: Procedures for Investigating Deaths in the Developmental Disabilities System -The Experience in Three States, Madeleine H. Kimmich, Marsha Noll, Roger Stortenbecker, and Dorothy Mullen; Best Practice in Abuse and Neglect Reporting and Investigating, Richard Cohen; Helping People Be Happy and Safe - Accounting for Health and Safety in How People Want to Live, Michael W. Smull. Outcomes for People: Ask Me! SM A Survey of Quality of Life Designed By and For People with Developmental Disabilities, Sarah Basehart, Cristine Marchand, and Gordon Scott Bonham; Independent Monitoring for Quality - The Pennsylvania Experience, Celia S. Feinstein and Guy Caruso; IV. The Future of Public Oversight; Federal Policy and Practice in Transition - A Look Ahead at the ICF/MR Program, Catherine Hayes, Linda Joyce, and Elizabeth Couchoud; Building a Comprehensive Quality Management Program - Organizing Principles and Primary Operating Components, Robert M. Gettings; International Innovations in Monitoring Service Quality, Geoffrey P. Jones, Rosemary Lawn, Leena M. Mattikka, and Jan Tossebro. Supports for the New Quality Enhancement: The National Core Indicators Project: - Monitoring the Performance of State Developmental Disabilities Agencies, Sarah L. Taub, Gary A. Smith, and Valerie J. Bradley; Case Study 4: Quality Assurance to Quality Enhancement - A Provider Perspective, Barry Schwartz and Madeline Becker; Selecting Application Software and Services to Improve and Ensure Service Quality, John Ashbaugh; 2001 - A Direct Support Odyssey, Marianne Taylor, Amy Hewitt, and Julie F. Silver; Speculation on the Shape of Things to Come, Valerie J. Bradley and Madeleine H. Kimmich.

Reviews

"""an invaluable resource in making services and support systems responsive to the choices of individuals with disabilities and their families"""

an invaluable resource in making services and support systems responsive to the choices of individuals with disabilities and their families

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