Quality: Pearson New International Edition
Author:   Donna C. S. Summers
Publisher:   Pearson Education Limited
Edition:   5th edition
ISBN:  

9781292041780


Pages:   552
Publication Date:   01 November 2013
Format:   Paperback
Availability:   Available To Order   Availability explained
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Quality: Pearson New International Edition


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Overview

"For courses in Quality, Quality Improvement and Quality Assurance. Filled with a wide-range of industry examples, this book takes an applied approach that teaches the ""why and how"" behind quality assurance and statistical process control. Each chapter includes abundant case studies that show how quality tools and techniques can be combined to resolve real customer issues. This edition offers a more global view and includes at least one service industry example per chapter. Expanded treatment is also given to multi-vari analysis and failure modes and effects analysis. With its combination of clear techniques and real-world illustrations, it shows explicitly how quality tools can be used to improve outputs, productivity, costs and safety."

Full Product Details

Author:   Donna C. S. Summers
Publisher:   Pearson Education Limited
Imprint:   Pearson Education Limited
Edition:   5th edition
Dimensions:   Width: 21.60cm , Height: 2.60cm , Length: 27.90cm
Weight:   1.194kg
ISBN:  

9781292041780


ISBN 10:   1292041781
Pages:   552
Publication Date:   01 November 2013
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

Table of Contents

PART I: SETTING THE STAGE1. Quality Basics2. Quality Advocates3. Quality Improvement: Problem Solving PART II: CONTROL CHARTS FOR VARIABLES4. Statistics5. Variable Control Charts6. Process Capability7. Other Variable Control Charts PART III: CONTROL CHARTS FOR ATTRIBUTES8. Probability9. Quality Control Charts for Attributes PART IV: EXPANDING THE SCOPE OF QUALITY10. Reliability11. Advanced Topics in Quality12. Quality Costs

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