Overview

"Hailed by Time magazine as the ""leading evangelist of quality,"" Philip Crosby has emerged as one of the century's greatest management thinkers. Now, in this autobiography, the person most responsible for the quality revolution in American business shares the ideas and insights he's gathered over the course of an eventful, forty-year career. A talented storyteller, Crosby recounts his years as vice president of ITT, his working relationship with the legAndary Harold Geneen, and the launch--and re-launch--of his own consulting practice. Quality and Me is an intimate, informative portrait of the man who changed the way quality management is practiced today."

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9780787947026

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Reviews

Phil Crosby deserves his high place in the history of the quality movement and this fascinating personal account is filled with wisdom and useful ideas. (Arthur J. Swersey, professor of operations research, Yale School of Management)<br><br> Leave it to a top pro like Philip Crosby to separate the practical from the faddish. He meshes the fascinating story of his career with another rich load of business lessons. Either of those would be worth the price. In Quality and Me he gives us both. Bravo! (William L. Simon, author, On the Firing Line and High Velocity Leadership)

Phil Crosby deserves his high place in the history of the quality movement and this fascinating personal account is filled with wisdom and useful ideas. (Arthur J. Swersey, professor of operations research, Yale School of Management) Leave it to a top pro like Philip Crosby to separate the practical from the faddish. He meshes the fascinating story of his career with another rich load of business lessons. Either of those would be worth the price. In Quality and Me he gives us both. Bravo! (William L. Simon, author, On the Firing Line and High Velocity Leadership)

Leave it to a top pro like Philip Crosby to separate the practical from the faddish. He meshes the fascinating story of his career with another rich load of business lessons. Either of those would be worth the price. In Quality and Me he gives us both. Bravo! (William L. Simon, author, On the Firing Line and High Velocity Leadership) -Phil Crosby deserves his high place in the history of the quality movement and this fascinating personal account is filled with wisdom and useful ideas.- (Arthur J. Swersey, professor of operations research, Yale School of Management) -Leave it to a top pro like Philip Crosby to separate the practical from the faddish. He meshes the fascinating story of his career with another rich load of business lessons. Either of those would be worth the price. In Quality and Me he gives us both. Bravo!- (William L. Simon, author, On the Firing Line and High Velocity Leadership) Phil Crosby deserves his high place in the history of the quality movement and this fascinating personal account is filled with wisdom and useful ideas. (Arthur J. Swersey, professor of operations research, Yale School of Management) Leave it to a top pro like Philip Crosby to separate the practical from the faddish. He meshes the fascinating story of his career with another rich load of business lessons. Either of those would be worth the price. In Quality and Me he gives us both. Bravo! (William L. Simon, author, On the Firing Line and High Velocity Leadership)

Phil Crosby deserves his high place in the history of the qualitymovement and this fascinating personal account is filled withwisdom and useful ideas. (Arthur J. Swersey, professor ofoperations research, Yale School of Management) Leave it to a top pro like Philip Crosby to separate the practicalfrom the faddish. He meshes the fascinating story of his careerwith another rich load of business lessons. Either of those wouldbe worth the price. In Quality and Me he gives us both. Bravo! (William L. Simon, author, On the Firing Line and High VelocityLeadership)

Philip Crosby is one of the most influential thinkers on quality issues. In this book he shares the story of his life and what he has learned about business and management over four decades. Crosby has helped revolutionise the way quality is practised today, and this book is a treasure trove of wisdom and practical advice. (Kirkus UK)

Phil Crosby deserves his high place in the history of the qualitymovement and this fascinating personal account is filled withwisdom and useful ideas. (Arthur J. Swersey, professor ofoperations research, Yale School of Management) Leave it to a top pro like Philip Crosby to separate the practicalfrom the faddish. He meshes the fascinating story of his careerwith another rich load of business lessons. Either of those wouldbe worth the price. In Quality and Me he gives us both. Bravo! (William L. Simon, author, On the Firing Line and High VelocityLeadership)

Phil Crosby deserves his high place in the history of the quality movement and this fascinating personal account is filled with wisdom and useful ideas. (Arthur J. Swersey, professor of operations research, Yale School of Management)<br> <br> Leave it to a top pro like Philip Crosby to separate the practical from the faddish. He meshes the fascinating story of his career with another rich load of business lessons. Either of those would be worth the price. In Quality and Me he gives us both. Bravo! (William L. Simon, author, On the Firing Line and High Velocity Leadership)

Author Information

PHILIP CROSBY is chairman and CEO of Philip Crosby Associates II, based in Winter Park, Florida. He is the author of twelve books, including Quality Is Free, which sold more than two million copies, and The Absolutes of Leadership (Jossey-Bass, 1997).

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