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9781803821443

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From two authors with first-hand experience comes the most innovative answer to the formidable challenge of managing change in a complex organization. A must read for anyone interested in the United Nations and in change management. -- Francesco Mancini, Associate Professor in Practice and Vice Dean, Lee Kuan Yew School of Public Policy, National University of Singapore Its great to see a very tangible and timely outcome from the UN Lab on Organizational Change and Knowledge (UNLOCK). A case based approach to organizational change makes this book a must read for everyone interested in understanding and navigation organizational change in the context of the SDG's, the UN and other large international organizations. -- Joel Nielsen, Chief Of Leadership Development in UNHCR Though not everyone has yet realized (or accepted it), we are long past the days when organizations could treat their decision making as purely technical exercises aimed at generating success by narrow definitions (like profit or shareholder value). Resilience, societal concerns and objectives, the actions of governments and NGOs, and the views of all stakeholder must increasingly be considered. This book provides lessons from the worldwide organization that has confronted this reality most directly - the United Nations. The authors were there, on the front lines. Open-minded leaders will find much here to think seriously about. -- Robert D. Austin, Author and Professor, Ivey Business School Besides providing access to valuable UN data and experiences, the authors' unique analysis gives organizations a timely set of lessons and tools to better navigate these turbulent times. -- Toni Castro-Cosio, PhD, Senior Behavioral Researcher, Center for Advanced Hindsight, Duke University This is a valuable reference for change management in multi-cultural organizations with a global presence. -- Dr. Jingbo Huang, with 20 years of experience working in the UN system

From two authors with first-hand experience comes the most innovative answer to the formidable challenge of managing change in a complex organization. A must read for anyone interested in the United Nations and in change management. -- Francesco Mancini, Associate Professor in Practice and Vice Dean, Lee Kuan Yew School of Public Policy, National University of Singapore

From two authors with first-hand experience comes the most innovative answer to the formidable challenge of managing change in a complex organization. A must read for anyone interested in the United Nations and in change management. -- Francesco Mancini, Associate Professor in Practice and Vice Dean, Lee Kuan Yew School of Public Policy, National University of Singapore Its great to see a very tangible and timely outcome from the UN Lab on Organizational Change and Knowledge (UNLOCK). A case based approach to organizational change makes this book a must read for everyone interested in understanding and navigation organizational change in the context of the SDG's, the UN and other large international organizations. -- Joel Nielsen, Chief Of Leadership Development in UNHCR Though not everyone has yet realized (or accepted it), we are long past the days when organizations could treat their decision making as purely technical exercises aimed at generating success by narrow definitions (like profit or shareholder value). Resilience, societal concerns and objectives, the actions of governments and NGOs, and the views of all stakeholder must increasingly be considered. This book provides lessons from the worldwide organization that has confronted this reality most directly - the United Nations. The authors were there, on the front lines. Open-minded leaders will find much here to think seriously about. -- Robert D. Austin, Author and Professor, Ivey Business School Besides providing access to valuable UN data and experiences, the authors' unique analysis gives organizations a timely set of lessons and tools to better navigate these turbulent times. -- Toni Castro-Cosio, PhD, Senior Behavioral Researcher, Center for Advanced Hindsight, Duke University

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Jens P. Flanding trained as an economist at Royal Holloway College and McGill University and earned his doctorate from the London School of Economics and Political Science. He is Faculty for Designing and Managing Organizational Change at the United Nations System Staff College and a Member of the Change Management Peer Network of the UN Laboratory for Organizational Change and Knowledge. He has led strategic change initiatives for Deloitte Consulting clients and senior staff member at the IMF, UNHCR, UN Environment, and PAHO/WHO. He authored, with Genevieve and Sheila Cox, award-winning The Technology Takers: Leading Change in the Digital Era (Emerald Publishing, 2019). Genevieve M. Grabman is an attorney with a Juris Doctor from Georgetown University Law Center, a Master of Public Health from Johns Hopkins University, and a bachelor’s in political science from the University of North Carolina. Genevieve is a District of Columbia Commission on the Arts and Humanities Fellow and member of the UNLOCK Peer Network. She has led policy reforms at UNHCR and PAHO/WHO and began her career at UNICEF as a Peace Corps Volunteer. She authored Challenging Pregnancy: A Journey through the Politics and Science of Healthcare in America (University of Iowa Press, 2022) and, with Jens, The Technology Takers: Leading Change in the Digital Era.

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