Public Relations As Relationship Management: A Relational Approach To the Study and Practice of Public Relations

Author:   Eyun-Jung Ki ,  Jeong-Nam Kim ,  John A. Ledingham
Publisher:   Taylor & Francis Ltd
Edition:   2nd edition
ISBN:  

9781138853805


Pages:   362
Publication Date:   01 May 2015
Format:   Hardback
Availability:   In Print   Availability explained
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Public Relations As Relationship Management: A Relational Approach To the Study and Practice of Public Relations


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Author:   Eyun-Jung Ki ,  Jeong-Nam Kim ,  John A. Ledingham
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Edition:   2nd edition
Dimensions:   Width: 15.20cm , Height: 2.50cm , Length: 22.90cm
Weight:   0.657kg
ISBN:  

9781138853805


ISBN 10:   1138853801
Pages:   362
Publication Date:   01 May 2015
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Foreword (By James Grunig) Preface Author Bios Section I. The Evolution of Relationship Theory Ch-1. Revisiting Organization–Public Relationship Research for the Past Decade: Theoretical Concepts, Measures, Methodologies and Challenges (Yi-Hui Christine Huang & Yin Zhang) Ch-2. The Status of Organization-Public Relationship Research Through an Analysis of Published Articles between 1985 and 2013: An Appeal for Further Research (Eyun-Jung Ki & Jae-Hwa Shin) Ch-3. The Role of the Holistic Public Relations Manager (John Ledingham) Section II. Expansion of Organization-Public Relationships Ch-4. The Effect of Relationships on Reputation and Reputation on Relationships: A Cognitive, Behavioral Study (James E. Grunig & Chun-ju Flora Hung-Baesecke) Ch-5. Framework linking organization-public relationships and organizational reputations in public relations management (Sung-Un Yang & Heewon Cha) Ch-6. Examining the Influence of Organization-Public Relationships and Organizational Identification with a Psychological Group on Institutional Affiliation, Behavioral Intent, and Evaluations of Satisfaction (Stephen D. Bruning & John A. Ledingham) Ch-7. Motivations of publics: The power of antecedents in the volunteer-nonprofit organization relationship (Denise Bortree) Ch-8. When Shareholders Move From Passive to Active: Managing Relationships with Activist Investors (Marcia W. DiStaso) Ch-9. Lobbying as relationship management: Avenues for public relations research and practice (Kurt Wise & Kati Tusinski Berg) Ch-10. Risk Management through Employees: Testing Employees’ Voluntary Scouting and Corporate Readiness for Cyber Risks (Jeong-Nam Kim, Soo Park, Arunima Krishna, & Valentina Martino) Section III. Emergent Perspective: Culture, Globalization, and New Technologies Culture and Globalization Ch-11. Factoring Culture into Relationship Management Theory: Cultivation Strategies and Traditional Chinese Value Orientations (Chun-ju Flora Hung-Baesecke & Yi-Ru Regina Chen) Ch-12. Chemyon, Relationship Building and Conflicts (Yungwook Kim & Jungeun Yang) Ch-13. Culture-Centered Approach to Public Relations: Resistance in Relational Contexts (Mohan J. Dutta & Rati Kumar) New Technologies Ch-14. Everybody’s job? Managing Public Relations in the Age of Social Media (Tom Kelleher) Ch-15. University-Student Relations: A Dynamic Framework in Offline and Digital Environments (Alessandro Lovari, Alessandra Mazzei, & Kelly Vibber) Ch-16. Conceptualization, Examination, and Recommendations for a Normative Model Of Community-Building for Organizations Managing Change Using New Media (Marina Vujnovic & Dean Kruckeberg)

Reviews

Ki, Kim, and Ledingham have done a masterful job at providing a truly impressive anthology that captures the development, growth, and future directions of relationship theory. Every chapter is theoretically rich and thought provoking. The topics covered are diverse enough for every reader to find something fresh and resonating. This is a must have text for scholars, educators, students and professionals seeking state-of-the-art knowledge about a compelling paradigm for 21st century public relations. Linda Hon, Professor, Director of the Public Relations and Social Advocacy Project, University of Florida


Ki, Kim, and Ledingham have done a masterful job at providing a truly impressive anthology that captures the development, growth, and future directions of relationship theory. Every chapter is theoretically rich and thought provoking. The topics covered are diverse enough for every reader to find something fresh and resonating. This is a must have text for scholars, educators, students and professionals seeking state-of-the-art knowledge about a compelling paradigm for 21st century public relations. Linda Hon, Professor, Director of the Public Relations and Social Advocacy Project, University of Florida


Author Information

Eyun-Jung Ki is Associate Professor in the College of Communication, The University of Alabama, USA Jeong-Nam Kim is Associate Professor at the Brian Lamb School of Communication at Purdue University, USA. John Ledingham is Professor Emeritus, Department of Communication, Capital University, USA

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