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9780415858595

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'This brings together the key debates about design and innovation and provides a welcome comparative perspective. The contributors highlight the tension between service improvement and cost reduction in times of fiscal crisis. They also make clear that collaborative design is both high risk and high reward and give us a wealth of material on actual practices to guide us.' Mark Considine, Professor, The University of Melbourne, Australia 'This book offers well selected and interesting examples of different possibilities in different places. It also clearly articulates the complexity of the collaborative process, and the difficulties encountered with conflicts and contestations in collaborative policy arenas.' Michele Ferguson, The Institute for Social Science Research, University of Queensland

'This brings together the key debates about design and innovation and provides a welcome comparative perspective. The contributors highlight the tension between service improvement and cost reduction in times of fiscal crisis. They also make clear that collaborative design is both high risk and high reward and give us a wealth of material on actual practices to guide us.' Mark Considine, Professor, The University of Melbourne, Australia

Author Information

Christopher Ansell is a Professor in the Department of Political Science at the University of California, Berkeley, USA. He is also the US Editor of Public Administration: An International Quarterly. Jacob Torfing is a Professor in Politics and Institutions at Roskilde University, Denmark. He is also the Director of the Centre for Democratic Network Governance and Vice-Director of a large-scale research project on Collaborative Innovation in the Public Sector.

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