Overview

Public Information Technology is a comprehensive, well-balanced and up-to-date resource on public information technology and e-government. Written to reflect the rapidly changing state of the field, the Second Edition integrates leading social science theories into each chapter, including technological determinism, sociotechnical theory, systems theory, and reinforcement theory. It provides practical insight and additional coverage of the topics through case studies contributed by experts. There is a chapter on the history of public information technology legislation and executive action. Particular focus is given to U.S. federal IT policy and management, as well as information on state, local, and international policy and management. The information is presented with the critical discussions of security policy, causes of information technology failure in the public sector, and evaluating information technology projects, including public web portals. New to the Second Edition: * Elaboration on significant issues pertaining to network governance; * Cross organizational integration and interoperability; and enterprise architecture design, development, and management * Additional insights on the impact of information technology on government service delivery.

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9780763774868

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Professor, University of North Carolina - Charlotte, Charlotte, North Carolina Professor, North Carolina State University, Raleigh, North Carolina

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