Overview

The perfect workbook for project managers and PMP exam candidates seeking practical experience New project managers and students pursuing the Project Management Professional certification are looking for practical experience to solidify their skills. The step-by-step tasks presented in this book offer them an opportunity to practice the common tasks project managers face in the real world. The authors, both expert project management trainers and consultants, explore each phase of project management: initiation, planning, execution, monitoring and control, and closing the project, with in-depth instructions for handling the tasks associated with each phase. New project managers and exam candidates need practical experience to perfect their skills; this book helps them learn through real-world scenarios Explores each phase of project management, offering step-by-step instructions to many of the tasks project managers confront each day Covers all phases of project management, including initiating the project, planning, executing, monitoring, controlling, and closing the project Looks at defining scope, developing a project charter, creating a plan to manage change, breaking down the work, managing resource allocation, measuring performance, and releasing resources Fully updated to cover everything required for the 2011 PMP exam PMP exam candidates and anyone new to project management will benefit from the hands-on exercises in this book.

Full Product Details

Author:   Linda Kretz Zaval ,  Terri Wagner
Publisher:   John Wiley & Sons Inc
Imprint:   John Wiley & Sons Inc
Edition:   2nd Revised edition
Dimensions:   Width: 18.90cm , Height: 2.40cm , Length: 23.30cm
Weight:   0.658kg
ISBN:  

9781118093924

ISBN 10:   1118093925
Pages:   432
Publication Date:   06 September 2011
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Out of Stock Indefinitely
Availability:   In Print  
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

Table of Contents

Introduction xix Phase 0 Professional Responsibility 1 How This Relates to Project Management Practitioners 3 Responsibility 3 Aspirational Standards of Conduct for the Value of Responsibility 3 Mandatory Standards of Conduct for the Value of Responsibility 4 Respect 5 Aspirational Standards of Conduct for the Value of Respect 5 Mandatory Standards of Conduct for the Value of Respect 6 Fairness 7 Aspirational Standards of Conduct for the Value of Fairness 7 Mandatory Standards of Conduct for the Value of Fairness 7 Honesty 8 Aspirational Standards of Conduct for the Value of Honesty 8 Mandatory Standards of Conduct for the Value of Honesty 9 Phase 1 Initiating Process 11 Task 1.1: Perform Project Assessment 12 Scenario 13 Scope of Task 14 Procedure 15 Task 1.2: Creating the Scope Statement 35 Scenario 36 Scope of Task 37 Procedure 37 Task 1.3: Understanding Your Stakeholders 47 Scenario 47 Scope of Task 49 Procedure 49 Task 1.4: Identify Project Limitations and Propose an Implementation Approach 67 Scenario 67 Scope of Task 68 Procedure 68 Task 1.5: Develop the Project Charter 70 Scenario 70 Scope of Task 70 Procedure 70 Task 1.6: Obtain Project Charter Approval 77 Scenario 77 Scope of Task 77 Procedure 78 Phase 2 Planning Process 81 Task 2.1: Establishing the Project Deliverables 83 Scenario 83 Scope of Task 83 Procedure 84 Task 2.2: Creating the Work Breakdown Structure 87 Scenario 88 Scope of Task 88 Procedure 88 Task 2.3: Developing a Budget Plan 94 Scenario 95 Scope of Task 95 Procedure 95 Task 2.4: Developing the Project Schedule 99 Scenario 99 Scope of Task 99 Procedure 99 Task 2.5: Developing the Human Resource Plan 120 Scenario 120 Scope of Task 120 Procedure 121 Task 2.6: Developing the Communication Plan 124 Scenario 125 Scope of Task 125 Procedure 125 Task 2.7: Developing the Procurement Plan 134 Scenario 134 Scope of Task 134 Procedure 134 Task 2.8: Developing the Quality Management Plan 143 Scenario 143 Scope of Task 143 Procedure 143 Task 2.9: Developing the Change Management Plan 147 Scenario 148 Scope of Task 148 Procedure 148 Task 2.10: Developing the Risk Management Plan 154 Scenario 156 Scope of Task 157 Procedure 158 Task 2.11: Documenting and Presenting the Master Project Management Plan 170 Scenario 170 Scope of Task 172 Procedure 172 Task 2.12: Conducting the Kickoff Meeting 175 Scenario 175 Scope of Task 175 Procedure 175 Phase 3 Executing Process 181 Task 3.1: Obtaining Project Resources 182 Scenario 182 Scope of Task 182 Procedure 183 Task 3.2: Directing and Managing Project Execution 184 Scenario 185 Scope of Task 185 Procedure 185 Task 3.3: Implementing the Quality Plan 201 Scenario 201 Scope of Task 202 Procedure 202 Task 3.4: Performing Quantitative Risk Assessment 204 Scenario 205 Scope of Task 205 Procedure 205 Task 3.5: Conducting Procurements 211 Scenario 211 Scope of Task 211 Procedure 211 Task 3.6: Developing and Managing the Project Team 221 Scenario 221 Scope of Task 222 Procedure 222 Phase 4 Monitoring and Controlling Process 237 Task 4.1: Measuring Project Performance 238 Scenario 238 Scope of Task 239 Procedure 239 Task 4.2: Implementing Approved Changes 254 Scenario 254 Scope of Task 254 Procedure 254 Task 4.3: Ensuring Project Deliverables Conform to Quality Standards 257 Scenario 257 Scope of Task 258 Procedure 258 Task 4.4: Managing Risk Events 272 Scenario 273 Scope of Task 274 Procedure 274 Task 4.5: Administering Procurements 275 Scenario 276 Scope of Task 276 Procedure 276 Task 4.6: Assessing Corrective Action on the Issues Log 283 Scenario 284 Scope of Task 284 Procedure 284 Task 4.7: Communicating Project Status 286 Scenario 286 Scope of Task 286 Procedure 288 Phase 5 Closing Process 295 Task 5.1: Formalizing Project Acceptance 296 Scenario 296 Scope of Task 297 Procedure 297 Task 5.2: Transferring Ownership of Deliverables 299 Scenario 299 Scope of Task 299 Procedure 300 Task 5.3: Obtaining Final Legal and Administrative Closure 303 Scenario 303 Scope of Task 303 Procedure 303 Task 5.4: Distributing Final Reports 306 Scenario 306 Scope of Task 306 Procedure 307 Task 5.5: Collating Lessons Learned 312 Scenario 312 Scope of Task 312 Procedure 313 Task 5.6: Archiving Project Documents 315 Scenario 318 Scope of Task 318 Procedure 318 Task 5.7: Measuring Project Team Performance 319 Scenario 319 Scope of Task 319 Procedure 320 Appendix Solutions 327 Phase 1 Solutions 328 Hands-on 1.1: Testing Your Knowledge of Corporate Strategy 328 Hands-on 1.2: Testing Your Knowledge of Finance Principles 328 Hands-on 1.3: Testing Your Knowledge of NPV 329 Hands-on 1.4: Testing Your Knowledge of Benefit Measurement Methods-Scoring Models 330 Hands-on 1.5: Testing Your Knowledge of Business Cases 332 Hands-on 1.6: Testing Your Knowledge of Goals and Objectives 332 Hands-on 1.7: Testing Your Knowledge of the Product Scope Description 333 Hands-on 1.8: Testing Your Knowledge of Requirements 334 Hands-on 1.9: Testing Your Knowledge of Organizational Structures 334 Hands-on 1.10: Testing Your Knowledge of Project Scope Statements 335 Hands-on 1.11: Testing Your Knowledge of Leadership Analysis 336 Hands-on 1.12: Testing Your Knowledge of Identifying Team Members 336 Hands-on 1.13: Testing Your Knowledge of Roles and Responsibilities 337 Hands-on 1.14: Testing Your Knowledge of Stakeholder Analysis 339 Hands-on 1.15: Testing Your Knowledge of Stakeholder Mapping 341 Hands-on 1.16: Testing Your Knowledge of Project Organizational Structures 341 Hands-on 1.17: Testing Your Knowledge of Project Limitations 342 Hands-on 1.18: Implementation Approaches 343 Hands-on 1.19: Testing Your Knowledge of Milestones 343 Hands-on 1.20: Testing Your Knowledge of an Estimated Budget 344 Hands-on 1.21: Testing Your Knowledge of High-Level Project Risks 344 Hands-on 1.22: Testing Your Knowledge of Project Assumptions 345 Hands-on 1.23: Testing Your Knowledge of Project Constraints and Response Strategies 345 Hands-on 1.24: Testing Your Knowledge of Putting It All Together 345 Hands-on 1.25: Testing Your Knowledge of Phase 1 Professional Responsibility 348 Phase 2 Solutions 348 Hands-on 2.1: Testing Your Knowledge of Deliverables 348 Hands-on 2.2: Testing Your Knowledge of Product Acceptance Criteria 348 Hands-on 2.3: Testing Your Knowledge of Creating a List of Work 349 Hands-on 2.4: Testing Your Knowledge of Organizing Tasks into Logical Groupings 351 Hands-on 2.5: Testing Your Knowledge of Reviewing and Adjusting a WBS 353 Hands-on 2.6: Testing Your Knowledge of Cost Budgeting 355 Hands-on 2.7: Testing Your Knowledge of Network Logic 356 Hands-on 2.8: Testing Your Knowledge of Network Logic 356 Hands-on 2.9: Testing Your Knowledge of PERT 358 Hands-on 2.10: Testing Your Knowledge of Reducing a Project's Duration 359 Hands-on 2.11: Testing Your Knowledge of Staffing Risks 360 Hands-on 2.12: Testing Your Knowledge of Communications 361 Hands-on 2.13: Testing Your Knowledge of Contract Types 362 Hands-on 2.14: Testing Your Knowledge of Contract Calculations 363 Hands-on 2.15: Testing Your Knowledge of Quality Planning 364 Hands-on 2.16: Testing Your Knowledge of Identifying and Qualifying Risk Events 365 Hands-on 2.17: Professional Responsibility in the Planning Phase 367 Phase 3 Solutions 367 Hands-on 3.1: Testing Your Knowledge of Acquiring Resources 367 Hands-on 3.2: Testing Your Knowledge of Expertise 368 Hands-on 3.3: Testing Your Knowledge of PMIS 368 Hands-on 3.4: Testing Your Knowledge of Expectations and Commitments 369 Hands-on 3.5: Testing Your Knowledge of Listening Habits 370 Hands-on 3.6: Testing Your Knowledge of Quality Assurance 371 Hands-on 3.7: Testing Your Knowledge of Expected Value and NPV 371 Hands-on 3.8: Testing Your Knowledge of Obtaining Sellers 372 Hands-on 3.9: Testing Your Knowledge of Selecting Sellers 372 Hands-on 3.10: Testing Your Knowledge of Awarding Contracts 373 Hands-on 3.11: Testing Your Knowledge of Developing Your Project Team 374 Hands-on 3.12: Testing Your Knowledge of Managing Your Project Team 375 Hands-on 3.13: Testing Your Knowledge of Motivational Theories 375 Hands-on 3.14: Testing Your Knowledge of Types of Power 376 Hands-on 3.15: Testing Your Knowledge of Managing Conflict 376 Hands-on 3.16: Testing Your Knowledge of Professional Responsibility in the Execution Phase 377 Phase 4 Solutions 378 Hands-on 4.1: Testing Your Knowledge of Scope Verification 378 Hands-on 4.2: Testing Your Knowledge of Controlling Project Scope 378 Hands-on 4.3: Testing Your Knowledge of Controlling the Project Schedule 378 Hands-on 4.4: Testing Your Knowledge of Earned Value 379 Hands-on 4.5: Testing Your Knowledge of Performance Reporting 381 Hands-on 4.6: Testing Your Knowledge of Integrated Change Control 382 Hands-on 4.7: Testing Your Knowledge of Quality Tools 383 Hands-on 4.8: Testing Your Knowledge of Problem Solving and Metrics 383 Hands-on 4.9: Testing Your Knowledge of Managing Risk Events 384 Hands-on 4.10: Testing Your Knowledge of Contract Changes 386 Hands-on 4.11: Testing Your Knowledge of Legal Contract Issues 386 Hands-on 4.12: Testing Your Knowledge of Communicating with Your Sponsor and Team 387 Hands-on 4.13: Testing Your Knowledge of Professional Responsibility in the Monitoring and Controlling Phase 387 Phase 5 Solutions 388 Hands-on 5.1: Testing Your Knowledge of Formalizing Project Acceptance 388 Hands-on 5.2: Testing Your Knowledge of Transferring Ownership of Deliverables 388 Hands-on 5.3: Testing Your Knowledge of Legal and Administrative Contract Closure 389 Hands-on 5.4: Testing Your Knowledge of Creating and Documenting the Project's Final Report 389 Hands-on 5.5: Testing Your Knowledge of Lessons Learned 390 Hands-on 5.6: Testing Your Knowledge of Performance Reviews 391 Hands-on 5.7: Testing Your Knowledge of Professional Responsibility in the Closure Phase 392 Index 393

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Author Information

Linda Kretz Zaval, PMP(r), is owner and managing member of 20/20 Solutions, LLC, and an internationally sought-after public speaker and consultant. An active member of the Project Management Institute (PMI(r)), she has taught many seminars and programs on project management, finance, and other topics. Terri Wagner, PMP(r), is owner and managing member of Mentor Source, Inc. She provides consulting, coaching, mentoring, and training in project management, business leadership, and business acumen to domestic and international government, corporate, and university clients.

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