Profiles in Excellence: Utility Chief Customer Officers
Author:   Penni McLean-Conner
Publisher:   CS Week
ISBN:  

9780996136020


Pages:   230
Publication Date:   20 September 2016
Format:   Hardback
Availability:   Available To Order   Availability explained
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Profiles in Excellence: Utility Chief Customer Officers


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Author:   Penni McLean-Conner
Publisher:   CS Week
Imprint:   CS Week
Dimensions:   Width: 15.20cm , Height: 1.40cm , Length: 22.90cm
Weight:   0.476kg
ISBN:  

9780996136020


ISBN 10:   0996136029
Pages:   230
Publication Date:   20 September 2016
Audience:   General/trade ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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Penni McLean-Conner is the Chief Customer Officer and Senior Vice President for Eversource Energy, an electric and natural gas utility providing service for more than 3.6 million electric and natural gas customers in Connecticut, Massachusetts and New Hampshire. Penni is a recognized thought leader in the utility industry and actively serves on industry boards. She is a sought after speaker at conferences and is an accomplished author, having published two other books on customer service and energy efficiency.

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