Overview

Before you think that I have lost my mind, please understand that I do not think that profit is a dirty word. To the contrary, I believe no one ever goes into business to lose money. That being said, my intent with this short book is to give the fixed operations world a new perspective. Throughout my career, I have had continued success from starting at the ground level and working my way up through variable and fixed operations. I have managed sales and fixed operations departments, and I have worked as a general manager. I have taken multiple fixed operations departments from a $30,000 or $50,000 monthly deficit to a profitable situation. Through my proven theory I can help you increase profits, employee retention, and customer retention.

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9781662919947

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Chris Schaubert is an expert in fixed operations. He is passionate about helping dealerships improve their bottom line and customer experience. He will help you improve back-end processes and increase employee satisfaction and retention.Founder of Fixed Ops Solutions, Chris began his career in the automotive industry over ten years ago. Now, Chris is confidently familiar with all aspects of a dealership and where opportunities lie to improve operations and the bottom line. It was just prior to becoming a general manager that Chris was a fixed operations director. Being in fixed operations gave him a huge respect for the hardworking people of the automotive industry: the people turning wrenches, helping customers, and writing up tickets for customers. He gained knowledge on how tooperate more efficiently, create more production, and move more product in a way that builds a better culture and experience for the employees while also gaining profits for the dealership. Chris now takes that knowledge and shares it with his clients and as a speaker at industry conferences.

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