Overview

Existing research understands co-production as leading to shifts in roles of the public sector institutions and their staffs. The shift is seen in the way that a discursive use of the term service provision with embedded logics encompassing fiscal accountability, performance measurement, efficiency, and process regulation has changed towards discourses that embrace collaboration between the public sector front staff and the citizens, with the aim of developing legitimate and effective welfare services that are co-produced by means of active participation and distributed decision making. However, this change requires new approaches to the way in which the implementation of new practices and tools is executed in practice as studied and researched, and how the new practices and tools are understood and evaluated in organizations. Processual Perspectives on the Co-Production Turn in Public Sector Organizations is an essential reference book that examines, unfolds, and develops approaches to co-production and implementation as dynamic, processual, collaborative, sensemaking, and as requiring and resulting in capacity building and learning. Moreover, the book examines new approaches to engage citizens and public sector actors in collaborative and co-productive processes, especially with concern for new goals pertaining to sustainability, social equity, democratic legitimacy, etc. Covering topics that include knowledge management and collective leadership, the book presents perspectives on capacity building, learning, change, and evaluation in organizations and current research in different areas of the public sector. It is intended for public sector administrators and managers investigating the relevancy, approaches, and methods in co-production. Furthermore, it targets civil actors and welfare service users, leaders and managers of public organizations, researchers, academicians, and students in programs that include social welfare development, public administration, political science, and organizational development.

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9781799858850

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Julie Borup Jensen holds a master's degree in violin, bachelor's degree in nursing, and a master of arts degree in Learning and Innovative Change. With this unique profile, her research has been concentrated on learning based on a broad, experiential approach to co-creation as well as creative and innovative processes in education and organizations. In her previous research, arts-based, aesthetic research methods have been tested and qualified by means of rigorous analysis of qualitative data, generated within an action research framework. In this work, she has worked to conceptualize them as innovative methods for 1) data generation, 2) learning and development for participants, and 3) organizational development. Co-creation and capacity building function as a theoretical-analytical framework for studying the effects of arts activities in organizational development in both a practical and theoretical sense.

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