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Overview"The business environment of the 1990s demands significant changes in the way we do business. Simply formulating strategy is no longer sufficient; we must also design the processes to implement it effectively. The key to change is process innovation, a revolutionary new approach that fuses information technology and human resource management to improve business performance. The cornerstone to process innovation's dramatic results is information technology--a largely untapped resource, but a crucial ""enabler"" of process innovation. In turn, only a challenge like process innovation affords maximum use of information technology's potential. Davenport provides numerous examples of firms that have succeeded or failed in combining business change and technology initiatives. He also highlights the roles of new organizational structures and human resource programs in developing process innovation. Process innovation is quickly becoming the byword for industries ready to pull their companies out of modest growth patterns and compete effectively in the world marketplace." Full Product DetailsAuthor: Thomas H. DavenportPublisher: Harvard Business Review Press Imprint: Harvard Business Review Press Dimensions: Width: 16.50cm , Height: 3.00cm , Length: 24.10cm Weight: 0.708kg ISBN: 9780875843667ISBN 10: 0875843662 Pages: 352 Publication Date: 01 October 1992 Audience: General/trade , General Format: Hardback Publisher's Status: Active Availability: Temporarily unavailable The supplier advises that this item is temporarily unavailable. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out to you. Table of ContentsReviewsAuthor InformationThomas H. Davenport is the President's Distinguished Chair at Babson College and a research fellow at the MIT Center for Digital Business. Tab Content 6Author Website:Countries AvailableAll regions |