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9781843342908

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Lester Gilbert has developed and applied teaching and learning materials and environments in the higher education sector, having taught courses in cognitive psychology, research methods and computer systems analysis and design. As one of the senior members of the Learning Technologies Research Group at the University of Southampton, he is currently working on a number of funded research projects in the area of e-learning. Veronica Gale works as a freelance training consultant, developing and applying instructional systems design, mainly in the financial services sector, where she has been engaged by many banks and insurers.

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