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OverviewThis edition gives an overview of TQM and includes new and updated material. Divided into two sections, it begins with an easy overview of TQM followed by a more detailed explanation of the key quality improvement tools. Topics include organization planning, quality costs and engineering. Full Product DetailsAuthor: CARTINPublisher: McGraw-Hill Education - Europe Imprint: McGraw-Hill Inc.,US Edition: 2nd Revised edition Dimensions: Width: 18.30cm , Height: 2.90cm , Length: 25.40cm Weight: 0.907kg ISBN: 9780873894289ISBN 10: 0873894286 Pages: 321 Publication Date: 01 February 1999 Audience: Professional and scholarly , Professional & Vocational Format: Book Publisher's Status: Active Availability: Awaiting stock ![]() The supplier is currently out of stock of this item. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out for you. Table of ContentsQuality and TQM Fundamentals. Management and Organization Change. Customer Satisfaction and Focus. Employee/Team Empowerment. Organization Planning. Quality Systems and Improvement. Supplier Quality Management. Quality Systems and Improvement. Supplier Quality Management. Quality Costs-Old and New. Tools for Continuous Improvement. Benchmarking. Quality Standards and Awards. Quality Function Deployment. Concurrent Engineering. Design of Experiments.ReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |