Overview

Across schools, hospitals, social service agencies, and public-facing workplaces, professionals are absorbing more emotional strain than ever before. Escalation, burnout, and reactivity are no longer rare events - they are daily challenges. In PDR: Strategies for Navigating Adversity, Sheila Mallett-Smith and Jiles Smith II present a powerful and practical framework for transforming how we understand and respond to conflict. Rooted in neuroscience and trauma-informed research, this book introduces the integrated model of Prevention, De-escalation, and Resilience (PDR), a structured approach for reducing harm, strengthening regulation, and building sustainable systems. You will learn how to: - Recognize the early warning signs of escalation - Use communication that regulates rather than triggers - Understand behavior as communication shaped by stress and trauma - Preserve dignity during high-risk interactions - Design environments that prevent a crisis before it begins - Build resilience in yourself, your team, and your organization Rather than offering quick tips, this book provides a deep yet practical roadmap for creating safer, more humane systems. Whether you are an educator, healthcare provider, administrator, supervisor, or public servant, this framework equips you with tools you can use immediately and principles that reshape your entire approach to adversity. Conflict is information. Stress is biological. Prevention is design. Resilience is trainable. Safety is not accidental. It is built. If you are ready to move beyond reactive crisis management and toward sustainable, prevention-oriented leadership, PDR offers the roadmap.

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9781967055173

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