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9781539142959

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Paul DeChant, MD, MBA, has held such positions as CEO, department chair, medical director, and board member over his thirty-year career in health care management. He is currently an executive coach and consultant for Simpler(R) Healthcare. Dr. DeChant believes in creating a thriving work environment for physicians and leading Lean transformations to improve the lives of everyone involved in the health care industry, from patients to management. He can be reached at www.pauldechantmd.com. Diane Shannon, MD, MPH has spent seventeen years as a health care writer with a particular focus on physician burnout, which cut short her own career as a practicing internist. She writes on topics such as patient safety, communication, electronic health records, teamwork, and the patient experience. She can be reached at www.mdwriter.com.

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