Preparing Staff to Serve Patrons with Disabilities
Author:   Courtney Deines-Jones ,  Connie Jean Van Fleet
Publisher:   Neal-Schuman Publishers Inc
Volume:   No. 57
ISBN:  

9781555702342


Pages:   160
Publication Date:   31 January 1996
Format:   Paperback
Availability:   Awaiting stock   Availability explained


Our Price $184.80 Quantity:  
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Preparing Staff to Serve Patrons with Disabilities


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Overview

This manual provides the library manager with the background, techniques and tools needed to prepare frontline staff to meet the challenge of providing one-on-one and general service excellence to patrons with disabilities in compliance with the Americans with Disabilities Act (ADA).

Full Product Details

Author:   Courtney Deines-Jones ,  Connie Jean Van Fleet
Publisher:   Neal-Schuman Publishers Inc
Imprint:   Neal-Schuman Publishers Inc
Volume:   No. 57
Dimensions:   Width: 21.60cm , Height: 1.10cm , Length: 27.90cm
Weight:   0.463kg
ISBN:  

9781555702342


ISBN 10:   1555702341
Pages:   160
Publication Date:   31 January 1996
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   Awaiting stock   Availability explained

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