Overview

The demand for emergency department care has steadily increased, while overcrowding causes long wait times, dissatisfied patients, stress, and compromised care. This study by Dr. Eric Williams analyzes the current state of ER overcrowding in Detroit, Michigan, and draws correlations between the overcrowding, patient wait times, access to primary health care services within Detroit's public hospitals, and how overcrowding affects the health outcomes of patients who must wait over six hours to receive care.

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Detroit native Dr. Eric Dewight Williams has always been a high-energy, conscious, goal-driven individual. Since his late teens, he has had a flair for being innovative, creative, and a problem-solver. After attending Richmond Lenox EMS for his Emergency Medical Technician license and Wayne County Community College for his paramedic license, he began working for the Detroit Fire Department as a paramedic. After working there for 17 years, he accepted a position at the Detroit Medical Center Receiving Hospital as Executive Head Liaison, where he was soon promoted to Senior Advocate over DMC Hospitals. Dr. Williams found himself intrigued by the world of Quality Improvement so he went back to college to earn various degrees, including an MBA and a PhD in Business Administration, Global Leadership Change (Suma Cum Laude) Top of his class.Dr. Williams resides with his wife in Westland, Michigan. He enjoys working out, reading, and spending time with his family.

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