Overview

Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically anchor the field have opened perspectives from multiple research domains, as demonstrated in Practical Studies in E-Government. In this volume, the editors and contributors consider the evolution of the e-government field from both practical and research perspectives. Featuring in-depth case studies of initiatives in eight countries, the book deals with such technology-oriented issues as interoperability, prototyping, data quality, and advanced interfaces, and management-oriented issues as e-procurement, e-identification, election results verification, and information privacy. The book features best practices, tools for measuring and improving performance, and analytical methods for researchers.

Full Product Details

Author:   Saïd Assar ,  Imed Boughzala ,  Isabelle Boydens
Publisher:   Springer-Verlag New York Inc.
Imprint:   Springer-Verlag New York Inc.
Edition:   2011 ed.
Dimensions:   Width: 15.50cm , Height: 1.50cm , Length: 23.50cm
Weight:   1.210kg
ISBN:  

9781441975324

ISBN 10:   1441975322
Pages:   251
Publication Date:   01 December 2010
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   Awaiting stock  
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Reviews

From the reviews: This book presents an overview of experiences documented by researchers and practitioners from nine countries. It covers topics including interoperability, trust and privacy, knowledge management, and data quality. The editors chose to focus on practical examples of successful e-government experiences. ... This is interesting reading for practitioners and graduate students in public administration and information systems. (Alessandro Berni, ACM Computing Reviews, November, 2011)

From the reviews: This book presents an overview of experiences documented by researchers and practitioners from nine countries. It covers topics including interoperability, trust and privacy, knowledge management, and data quality. The editors chose to focus on practical examples of successful e-government experiences. ... This is interesting reading for practitioners and graduate students in public administration and information systems. (Alessandro Berni, ACM Computing Reviews, November, 2011)

From the reviews: This book presents an overview of experiences documented by researchers and practitioners from nine countries. It covers topics including interoperability, trust and privacy, knowledge management, and data quality. The editors chose to focus on practical examples of successful e-government experiences. ... This is interesting reading for practitioners and graduate students in public administration and information systems. (Alessandro Berni, ACM Computing Reviews, November, 2011)

Author Information

Saïd Assar is an Associate Professor at the Information Systems Department at the National Institute of Telecommunications.

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