Practical Plans for Difficult Conversations in Medicine: Strategies That Work in Breaking Bad News

Author:   Robert Buckman, MBBCh (Cinemedic Productions PLC and Princess Margaret Hospital)
Publisher:   Johns Hopkins University Press
ISBN:  

9780801895579


Pages:   160
Publication Date:   26 August 2010
Recommended Age:   From 17
Format:   Hardback
Availability:   To order   Availability explained
Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us.

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Practical Plans for Difficult Conversations in Medicine: Strategies That Work in Breaking Bad News


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Overview

Although they receive extensive clinical training, medical practitioners are given little or no instruction about the best way to break bad news. In this book and DVD set, Robert Buckman, author of How to Break Bad News, offers solid, practical, and practicable guidelines for such conversations as the diagnosis of a serious or fatal illness, the death of a loved one in the hospital, or a disclosure of medical error. This is a book about communication techniques that work in everyday clinical practice. It is not a series of prefabricated scripts but a collection of strategies and approaches that any clinician can use to effectively communicate with patients. Using basic, honest communication tools, Buckman shows doctors how to approach conversations dealing with the most sensitive medical topics. He explains what to anticipate in various situations and provides guidance on keeping the discussion as constructive as possible. For each of several scenarios, Buckman supplies alternative responses, indicating which can work best and why. Each protocol is given an acronym to provide a mnemonic aid to help clinicians respond quickly and effectively. The accompanying DVD illustrates the protocols with recordings of unscripted and unrehearsed conversations with standardized patients, showing how the strategies can actually work in real situations in a realistic time frame. Based on sound, proven strategies and peppered throughout with illustrative examples, Practical Plans for Difficult Conversations in Medicine provides the tools and knowledge necessary to start and sustain a genuine conversation at a moment when the first thought is ""I have no idea what to say now.""

Full Product Details

Author:   Robert Buckman, MBBCh (Cinemedic Productions PLC and Princess Margaret Hospital)
Publisher:   Johns Hopkins University Press
Imprint:   Johns Hopkins University Press
Dimensions:   Width: 15.20cm , Height: 1.70cm , Length: 22.90cm
Weight:   0.408kg
ISBN:  

9780801895579


ISBN 10:   080189557
Pages:   160
Publication Date:   26 August 2010
Recommended Age:   From 17
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   To order   Availability explained
Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us.

Table of Contents

"Preface Introduction: Prescribing the Doctor as Part of the Treatment 1. Some ""Can't Go Wrong"" Tips 2. Breaking Bad News: The SPIKES Protocol 3. Disclosing Error: The CONES Protocol 4. Managing Conflict and Escalation: The HARD Protocol 5. Giving Information Effectively: The SAFER Protocol 6. Some Particularly Difficult Conversations Conclusion: Putting It All Together and Making a Difference in Communication Acknowledgments Appendix: Notes to Accompany the Scenarios on DVD Notes Index"

Reviews

Buckman offers the tools and knowledge base to help a medical practitioner start and maintain a professional conversation during extremely sensitive times and circumstances... Highly recommended. Choice 2011 Practical Plans for Difficult Conversations aims to ground its ideas firmly within the real world of clinical medicine. All of the examples are set in real situations and this is the book's main strength. Readers will recognise, immediately, the areas that do cause problems, and will be able to imagine themselves within each scenario. Times Educational Supplement 2011


Author Information

Robert Buckman, M.D., Ph.D. (1948-2011), was an oncologist and professor at the University of Toronto's Princess Margaret Hospital. He was the author of numerous journal articles and book chapters as well as of books, including How to Break Bad News, What You Really Need to Know about Cancer, and Human Wildlife, all three published by Johns Hopkins.

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