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OverviewThis book provides a practical guide to implementing knowledge and information initiatives in the workplace. Drawing on case studies from practitioners in a range of different work environments, it will outline best practice, pitfalls and advice on a range of topics, including making the business case, audits, establishing communities of practice, building knowledge bases and knowledge capture. Many workplaces have moved from providing research support to knowledge services. Practical Knowledge and Information Management will help professionals provide those services, to improve existing techniques for knowledge sharing and capture and to help transition from the more traditional library model. Chapters will be themed and based on case studies drawn from across the knowledge management community in the UK, Ireland and North America. Although not an edited collection, the book draws on contributions from workplaces in both the public and private sectors, including law, finance, Government, non-profit, academic and business. Full Product DetailsAuthor: Katharine Schopflin , Matt WalshPublisher: Facet Publishing Imprint: Facet Publishing ISBN: 9781783303359ISBN 10: 1783303352 Pages: 208 Publication Date: 31 March 2019 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In Print This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviews'The style is authoritative and accessible, with the authors' own expertise evident with the vignettes of real-life examples of the issues raised, both as positive examples and also of things going wrong. The anonymised case studies are highlighted in stand-out text boxes, giving a brief overview of the topic and contextual information to bring it to life.'- Emily Hopkins, Knowledge Management Programme Manager Health Education England, CILIP Health Libraries Group newsletter * CILIP Health Libraries Group newsletter * Author InformationKatharine Schopflin is an information professional with more than 20 years’ experience. She has worked in sectors ranging from media to government and in a range of information and knowledge management roles. Matt Walsh is Global Knowledge Manager at Pearson. Tab Content 6Author Website:Countries AvailableAll regions |