Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-Stress the Workday, Build Collaboration, and Calm Difficult Customers

Author:   David Dye ,  David Dye ,  Karin Hurt ,  Karin Hurt
Publisher:   HarperCollins Christian
Edition:   Unabridged edition
ISBN:  

9798228290341


Publication Date:   14 May 2024
Format:   Audio  Audio Format
Availability:   In Print   Availability explained
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Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-Stress the Workday, Build Collaboration, and Calm Difficult Customers


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Overview

Read by the authors. An essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work. In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for deeper human connection. On top of this, add a younger generation clamoring for more feedback and impatient for change, steady advances in technology that can feel threatening to job security, or people reexamining priorities and quietly quitting. Take the increase in anxiety, stress, and depression, mix in the loss of human relationships, and you get less tolerance and understanding leading, ultimately, to more unresolved workplace conflict. Powerful Phrases for Dealing with Workplace Conflict is an essential resource for all employees (and their managers) who are looking for help on how to navigate frequent workplace conflicts, including with their boss and other difficult people, so they can rebuild trust, collaboration, and ultimately enjoy more influence at work. Leadership and workplace culture experts Karin Hurt and David Dye share practical and easy-to-follow tactics such as: Over 300 actual phrases you can use to deescalate common workplace conflict situations, build trust, and make better decisions.Clear examples and explanations of how phrasing will improve interactions.Critical communication tools to ensure workplace issues are addressed before they fester and become more difficult to manage.Findings, real-world cases, and inspiring stories from the World Workplace Conflict and Collaboration Survey of 5000+ people in more than 45 countries conducted by the authors.Useful information, QR codes, and links can be found in the audiobook companion PDF download.

Full Product Details

Author:   David Dye ,  David Dye ,  Karin Hurt ,  Karin Hurt
Publisher:   HarperCollins Christian
Imprint:   HarperCollins Christian
Edition:   Unabridged edition
ISBN:  

9798228290341


Publication Date:   14 May 2024
Audience:   General/trade ,  General
Format:   Audio
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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David Dye is President of Let's Grow Leaders, a global, human-centered leadership development company known for practical tools and training that sticks. Other books include Courageous Cultures and Winning Well. David Dye is President of Let's Grow Leaders, a global, human-centered leadership development company known for practical tools and training that sticks. Other books include Courageous Cultures and Winning Well. Karin Hurt is the CEO and Founder of Let's Grow Leaders, a global, human-centered leadership development company known for practical tools and training that sticks. She was recently named on Inc's list of 100 Great Leadership Speakers. Other books include Courageous Cultures and Winning Well. Karin Hurt is the CEO and Founder of Let's Grow Leaders, a global, human-centered leadership development company known for practical tools and training that sticks. She was recently named on Inc's list of 100 Great Leadership Speakers. Other books include Courageous Cultures and Winning Well.

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