Overview

As the speed and complexity of the world increases, governments and nonprofit organisations need new ways to effectively tackle the critical challenges of our time - from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach - public interest technology - that has the potential to transform the way governments and nonprofits around the world solve problems. Through inspiring stories about successful projects ranging from a texting service for teenagers in crisis to a streamlined foster care system, the authors show how public interest technology can make the delivery of services to the public more effective and efficient. At its heart, public interest technology means putting users at the center of the policymaking process, using data and metrics in a smart way, and running small experiments and pilot programs before scaling up. And while this approach may well involve the innovative use of digital technology, technology alone is no panacea-and some of the best solutions may even be decidedly low-tech. Clear-eyed yet profoundly optimistic, Power to the Public presents a powerful blueprint for how government and nonprofits can help solve society's most serious problems.

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Should be on the summer reading list of people interested in the opportunities and challenges of technology for public stuff. ---Mitchell Weiss, Harvard Business School Working Knowledge

Author Information

Tara Dawson McGuinness is the founder of the New Practice Lab at New America and teaches public problem solving at Georgetown University's McCourt School of Public Policy. Twitter @taradmcguinness Hana Schank is Senior Advisor for Public Interest Technology at New America and the coauthor of The Government Fix: How to Innovate in Government and The Ambition Decisions: What Women Know about Work, Family, and the Path to Building a Life. Twitter @hanaschank

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