Overview

As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time--from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach--public interest technology--that has the potential to transform the way governments and nonprofits around the world solve problems. Through inspiring stories about successful projects ranging from a texting service for teenagers in crisis to a streamlined foster care system, the authors show how public interest technology can make the delivery of services to the public more effective and efficient. At its heart, public interest technology means putting users at the center of the policymaking process, using data and metrics in a smart way, and running small experiments and pilot programs before scaling up. And while this approach may well involve the innovative use of digital technology, technology alone is no panacea--and some of the best solutions may even be decidedly low-tech. Clear-eyed yet profoundly optimistic, Power to the Public presents a powerful blueprint for how government and nonprofits can help solve society's most serious problems.

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Hana Schank is strategy director for public interest technology at New America and the coauthor of The Government Fix: How to Innovate in Government and The Ambition Decisions: What Women Know about Work, Family, and the Path to Building a Life. Tara Dawson McGuinness is the founder of the New Practice Lab at New America and teaches public problem solving at Georgetown University's McCourt School of Public Policy. Hana Schank is strategy director for public interest technology at New America and the coauthor of The Government Fix: How to Innovate in Government and The Ambition Decisions: What Women Know about Work, Family, and the Path to Building a Life. Kirsten Potter has won several awards, including more than a dozen AudioFile Earphones Awards and been a three-time finalist for the prestigious Audie Award for best narration. Her work has been recognized by the National Foundation for Advancement in the Arts and by AudioFile magazine, among many others. She graduated with highest honors from Boston University and has performed on stage and in film and television, including roles on Medium, Bones, and Judging Amy.

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