Positive Quality Management for a Change: A motivating report about practical experiences in designing and implementing a (quality) management system

Author:   Gottfried Giritzer
Publisher:   Books on Demand
ISBN:  

9783732226672


Pages:   196
Publication Date:   30 July 2013
Format:   Paperback
Availability:   In stock   Availability explained
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Positive Quality Management for a Change: A motivating report about practical experiences in designing and implementing a (quality) management system


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Overview

Who needs quality management? And what does it do for a company? Quality management helps companies be effective and efficient. Internal processes, services, products - all this and much more can be improved by it. Gottfried Giritzer is an accomplished quality manager and is well-versed in all facets of his field. Yet, he had no interest in writing a dry technical book. Instead, his protagonist Graham Gishler recounts his personal experiences. Not difficult to guess that the inventive quality manager Gishler holds some of the same autobiographical traits as the author. Equipped with common sense, Gishler sets about introducing a few improvements at a manufacturer of electronic devices. More by accident than planned, and eyed with much suspicion, Gishler and his few fellow colleagues, head down the stony path that will lead to systematic quality management. They are driven by curiosity and enjoy their journey through uncharted territory. And their pioneer spirit is rewarded ... By regarding the management system as a sensible guideline that should be used to ensure the global optimum of the company, he is able to find acceptance among all employees. He also finds it helpful to combine multiple guideline systems, such as environmental, safety and quality management within an integrated management system - especially when it is applied intelligently and fairly simply. Although the story is full of experiences, it is mainly a fictional one. Narrative freedom allows the author to incorporate anecdotes and irony to show how management can cheerfully and unknowingly end up on the wrong path. This book is meant to assist employees and management working in the field of quality management, as well as in any other area of a company. Because the following holds true: not only can you learn from your mistakes, but from your success as well.

Full Product Details

Author:   Gottfried Giritzer
Publisher:   Books on Demand
Imprint:   Books on Demand
Dimensions:   Width: 14.80cm , Height: 1.10cm , Length: 21.00cm
Weight:   0.263kg
ISBN:  

9783732226672


ISBN 10:   3732226670
Pages:   196
Publication Date:   30 July 2013
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   In stock   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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Der geburtige Oberoesterreicher absolvierte eine Ausbildung in Nachrichtentechnik und Elektronik an der Hoeheren Technischen Bundeslehranstalt in Steyr, Oberoesterreich. In einem kleinen Gewerbebetrieb begann er 1977 seine Berufslaufbahn als Radio- und Fernsehtechniker. Nach dem Wehrdienst setzte er seine Tatigkeit in einem anderen Gewerbebetrieb fort und war nach seiner Meisterprufung in diesem Betrieb einige Jahre gewerberechtlich technisch verantwortlich. Seine 12-jahrige Gewerbetatigkeit umfasste alle Bereiche eines kleinen Unternehmens: Einkauf, Verkauf, technische Problemloesungen und Anlagen mit neuen Techniken, Arbeitsorganisation und Mitarbeiterfuhrung sowie Buchhaltung. Nach seinem Wechsel in einen mittleren Industriebetrieb der Elektronikindustrie im Jahr 1990 absolvierte er alle Ausbildungen zum Qualitatstechniker, Qualitatsmanager und Qualitatsauditor und war 11 Jahre nebenberuflich als Zertifizierungsauditor fur ISO 9000 mit den entsprechenden Weiterbildungen tatig. Zu seinen zahlreichen technischen Weiterbildungen bei namhaften Gerateherstellern und als Mikroprozessorprogrammierer erwarb er weitere Kenntnisse, etwa als Logistikfachkraft, ERP-Administrator, Projektmanager und in verschiedensten EDV-Ausbildungen. So war er 13 Jahre lang Leiter der EDV in einem Industriebetrieb, zusatzlich zu seiner Tatigkeit als Qualitatsmanager, welche er nach wie vor ausubt. Fur das Qualitatsmanagement der akkreditierten Kalibrierstelle nach gesetzlichen Regelungen und der EN 45001 ab dem Jahr 2000 und spater nach ISO/IEC 17025 erwarb sich Giritzer ebenfalls die erforderlichen Kenntnisse. Er wurde als Qualitatsmanagement-Vertreter eines Designierten Labors des Bundesamtes fur Eich- und Vermessungswesen im Technischen Komitee Quality der EURAMET, der Europaischen Organisation der Nationalen Metro-logischen Institute, nominiert.

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