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OverviewFull Product DetailsAuthor: Suzanna Tan , Bob ThomsonPublisher: Taylor & Francis Ltd Imprint: Routledge Dimensions: Width: 15.60cm , Height: 0.80cm , Length: 23.40cm Weight: 0.300kg ISBN: 9781916925236ISBN 10: 1916925235 Pages: 150 Publication Date: 11 September 2025 Audience: College/higher education , Professional and scholarly , Tertiary & Higher Education , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Not yet available ![]() This item is yet to be released. You can pre-order this item and we will dispatch it to you upon its release. Table of ContentsIntroduction Part 1 What is conflict? Chapter 1: Conflict is normal Chapter 2: Useful tools Part 2 How to manage different conflicts in the workplace Chapter 3: You and yourself Chapter 4: You and others Chapter 5: Intra-team conflict Chapter 6: Group conflict Chapter 7: Organisational conflict Part 3 Additional support to manage conflict Chapter 8: How coaching can help Chapter 9: How mentors and sponsors can help Chapter 10: How consultants can help Chapter 11: When more formal processes are required SummaryReviewsAuthor InformationSuzanna Tan is an accredited executive coach with over 15 years of in-house and freelance private and public sector work developing leaders through coaching and training. She also has 25 years of experience in the finance sector working across virtual teams, in a matrix environment, and in various business unit functions. Tab Content 6Author Website:Countries AvailableAll regions |