Overview

This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services. Providing guides for developing evaluation instruments, testing them and applying them, it is comprehensive in its treatment of evaluating network services. Featuring contributions from some of the leaders in the area of e-metrics (Oliver Pesh, Ebsco; Judith Hiott, Houston Public; Jeff Shim, ARL e-metrics; and Chuck McClure) this book is an integrated, updated knowledge base of events in this area since 1998. It also provides a great deal of experiential knowledge concerning what libraries should do, plan for, and use in e-metrics.

Full Product Details

Author:   John Carlo Bertot ,  Denise M. Davis
Publisher:   Bloomsbury Publishing Plc
Imprint:   Libraries Unlimited Inc
Dimensions:   Width: 15.70cm , Height: 2.60cm , Length: 23.50cm
Weight:   0.576kg
ISBN:  

9781563089640

ISBN 10:   1563089645
Pages:   374
Publication Date:   30 December 2004
Recommended Age:   From 7 to 17 years
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand  
We will order this item for you from a manufactured on demand supplier.

Table of Contents

List of Figures and Tables Preface Network Service and Resource Evaluation Planning by John Carlo Bertot Selecting Evaluation Approaches for a Networked Environment by John Carlo Bertot and J.T. Snead Methods and Tools for Assessing Network Services and Resources by John Carlo Bertot E-Metrics and Performance Indicators: Availability and Use by John Carlo Bertot Needs Assessment by Denise M. Davis Requests for Proposals, Licenses, and Contracts: Assessing Negotiated Agreements for Network-Based Collections and Services by Denise M. Davis Policies to Ensure Use of and Access to Network-Based Services and Resources by Denise M. Davis and John Carlo Bertot Resource Allocation in the Networked Environment by Judith Hiott and Syma Zerkow Getting the Most out of Vendor Supplied Usage Statistics by Wonsik Shim Usage Statistics from the Vendor's Perspective by Oliver Pesch Key Issues, Themes, and Future Directions for Evaluating Networked Services by Charles R. McClure List of Figures and Tables

Reviews

?Planning and Evaluating Library Networked Services and Resources does not shy from technical detail, the essays make every effort to describe the steps a librarian must undergo to be sufficiently comptetent in his or her understanding of networked systems. Charts, sample surveys, diagrams, checksheets and more round out the no-nonsense text in this must-read guide for expanding libraries in the age of modern technology.?-MBR Internet Bookwatch

Author Information

JOHN CARLO BERTOT is Professor, School of Information Studies, Florida State University, Chair of of the International Standards Organizations (ISO) Working Group 4, member of ISO Working Group 2, and serves on the National Information Standards Organizations (NISO) library statistics committee. He is Editor of Government Information Quarterly and Co-editor of Library Quarterly. DENISE M. DAVIS is Director of the Office for Research and Statistics at the American Library Association. She serves on the advisory committees of the National Center for Education Statistics (NCES) Library Program for the public and state library surveys, and chairs the NCES academic library survey advisory committee. She also chairs the National Information Standards Organization Library Statistics Standard Z39.7 revision committee, and serves on a number of other committees including the ProjectCOUNTER advisory and International Standards Organization (ISO) committees. library statistics standards.

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