Overview

This volume addresses the planning and designing of a first web-based training project. Drawing on their experience with global companies in implementing web-based training (WBT), the authors show how to apply the proven framework of traditional instructional design to the unique demands of designing web-based training, with case studies from high-tech industries, and detailed discussion of the multicultural and multi-language issues that inevitably arise. This comprehensive primary text is designed for both training executives and managers and courseware designers and developers alike. Extensively referenced with 26 graphics, 12 tables and a glossary, the work includes numerous real examples to illustrate how language and cultural issues are addressed in courses focusing on both soft and technical skills, approaches and considerations for a variety of training scenarios, and reference lists of resources and associations. To keep this resource current, an associated Web site provides templates, examples, and links to more information.

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9781580533157

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Author Information

David E. Stone has developed strategic analyses of web-based training for global corporations such as Sun Microsystems and Starwood hotels, and has been active in the field of computer based and online learning for more than two decades. He has lectured and published extensively, and holds a Ph.D. in Educational Psychology from Cornell University. Constance L. Koskinen is Technical Training Manager for Federated Department Stores. With more than 20 years in business management and eight years designing and developing training programs, she holds a Certification in Human and Training Development from the University of Georgia, and a Masters of Science in Technical Communications from the Southern Polytechnic State University in Marietta, Georgia.

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