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OverviewThis book, first published in 1986, discusses reference personnel concerns and problems and offers suggestions to administration and management for improving reference personnel performance and staff development. Full Product DetailsAuthor: Bill Katz , Ruth A. FraleyPublisher: Taylor & Francis Ltd Imprint: Routledge Weight: 0.317kg ISBN: 9780367374112ISBN 10: 0367374110 Pages: 218 Publication Date: 15 December 2021 Audience: General/trade , College/higher education , Professional and scholarly , General , Tertiary & Higher Education Format: Paperback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationBill Katz, Ruth A. Fraley Tab Content 6Author Website:Countries AvailableAll regions |