Personalising Library Services in Higher Education
Author:   Andy Priestner ,  Elizabeth Tilley
Publisher:   Ashgate Publishing
ISBN:  

9781283738651


Pages:   244
Publication Date:   01 January 2012
Format:   Undefined
Availability:   Available To Order   Availability explained
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Personalising Library Services in Higher Education


Overview

As students' financial commitment increases, so they demand better library services. When budget cuts and centralisation are seen as the answer to financial restraints, the provision of a personalised library service may seem extravagant, but inventive, customer-facing staff can successfully achieve an enhanced service without increasing costs. This book uses international case studies and practical advice to show the advantages of the personalised - or boutique - library service.

Full Product Details

Author:   Andy Priestner ,  Elizabeth Tilley
Publisher:   Ashgate Publishing
Imprint:   Ashgate Publishing
ISBN:  

9781283738651


ISBN 10:   1283738651
Pages:   244
Publication Date:   01 January 2012
Audience:   General/trade ,  General
Format:   Undefined
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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