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Author:   Robert Bruce Hey (Consultant and Professional Engineer, Malaysia)
Publisher:   Elsevier Science & Technology
Imprint:   Gulf Professional Publishing
Weight:   1.500kg
ISBN:  

9780128104460

ISBN 10:   0128104465
Pages:   740
Publication Date:   10 April 2017
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand  
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Table of Contents

1. What is Performance Management? Part 1. Systems 2. The Business Unit 3. Models 4. Management Systems Determination and Requirements 5. The Business Cycle 6. Business Process Management Part 2. Governance and Performance 7. What Are the Principles of Good Governance? 8. Governance Framework 9. How Does Governance Affect Performance? 10. Alignment Part 3. Risk and Performance 11. Risk Management 12. Risk Control Mechanisms 13. Merging Performance and Risk 14. Incident Preparedness and Operational (Business) Continuity Management Part 4. Performance Indicator Selection 15. Performance Focus 16. Key Performance Indicator Selection Guidelines 17. Relationships Part 5. Asset Performance Management 18. Types of Assets and Applicable Standards 19. Information 20. Human Capital 21. Finance 22. Physical Assets 23. Turnarounds Part 6. Benchmarking 24. The Benchmarking Process and Consultant Selection 25. Common Denominators and Indices Used in Benchmarking 26. Benchmarking Data Verification 27. Using Benchmarking Results Part 7. Assessment, Strategies, and Reporting 28. Assessment Overview 29. Identification, Analysis, and Evaluation of Gaps 30. Strategies and Actions 31. Reporting Part 8. Business Oversight 32. Business Relationships 33. The Opportunity Lifecycle 34. Roles and Responsibilities 35. Management Review Part 9. Oil and Gas Issues 36. Hydrocarbon Accounting 37. Fuel Oil Refineries 38. Gas Plants Part 10. Conclusion 39. Alignment to Achieve Recognition for Excellence

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Author Information

Robert Bruce Hey is a consultant and professional engineer with experience in corporate consulting in oil and gas companies as well as managing a wide range of projects in the petrochemical, power, and other heavy industries in the Middle East and South Africa. Previously, he was a Senior Shareholder Advisor for Qatar Petroleum working with the largest LNG and GLT plants in the world. He has also worked as a Senior Business Analyst and Senior Auditor for Qatar Petroleum, and has also worked for Chevron, Bahrain Petroleum Company, and Damelin College. Hey earned a BSc in Mechanical Engineering and a Graduate Diploma in Industrial Administration, both from the University of Cape Town South Africa. He is a registered project management professional (PMP) and project management institute (PMI) in the USA, a registered professional engineer (Pr Eng) in South Africa, and a member of the South African Institute of Mechanical Engineers.

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