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OverviewFull Product DetailsAuthor: Natalie GastPublisher: McGraw-Hill Education - Europe Imprint: McGraw-Hill Professional Dimensions: Width: 12.70cm , Height: 1.00cm , Length: 20.30cm Weight: 1.010kg ISBN: 9780071608381ISBN 10: 0071608389 Pages: 176 Publication Date: 16 March 2010 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Manufactured on demand  We will order this item for you from a manufactured on demand supplier. Table of Contents"Preface/How To Use This Book Part I – The Global Work Force Find a Mentor Observe, Observe, and Then Observe Some More Ask Questions and Listen to the Answers Avoid Saying, ""In My Country, We . . . "" Part II - Small TalkInteracting in a Small Group Giving and Accepting Compliments Giving, Accepting, and Refusing Invitations PART III – Using the Telephone Speak Up and Speak Out Your Voice Mail Leaving Messages Speaking with Someone Who Is Difficult to Understand Speaking with Someone Who Has Difficulty Understanding You PART IV - Presenting Yourself Before You Present How to Say It Answering Questions Part V - Networking within Your Organization and Beyond Whom Do You Know? How To Network Follow-Up Part VI - Stress At Work What Is Stress Use The Good Stress Lose the Bad Stress Part VII - Directions Directions on the Job Giving and Following Directions To Get Somewhere Other Directions To Consider Appendix - American Business Culture in a Nutshell"ReviewsAuthor InformationNatalie Gast (Hollywood, FL), founder of ESOL Specialties, is an ESOL author and consultant. She develops and delivers customized ESOL programs, trains ESOL instructors and volunteers, and creates distance learning venues. Tab Content 6Author Website:Countries AvailableAll regions |
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