Overview

"Do your employees approach each day with a want to or have to mindset? What might be possible if they embraced their jobs as a noble calling? What if they found the workplace to be irresistible, and therefore, ""unleavable?"" In Pathway to Purpose, service excellence expert Jamey Lutz unveils time-tested strategies that have helped transform once good companies into truly exceptional ones. At the heart of every world-class culture is a team of inspired employees who are committed to accomplishing something far greater... together, than they could ever accomplish alone."

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9781638373155

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Jamey Lutz is a noted author, speaker, and facilitator with expertise in the disciplines of organizational culture change, customer loyalty and employee engagement. He currently serves as Managing Director of Service Excellence with ChenMed, a healthcare company committed to transforming care of senior citizens in the neediest populations. Lutz previously worked in numerous leadership and performance excellence roles for the Orlando Magic, Ritz-Carlton Hotel Company, HomeBanc Mortgage, Forrest Performance Group and Atlantic Capital. He and his family live in Alpharetta, Georgia.

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