Overview

Tourism 1 teaches pre-work students to communicate accurately in English, within the context of a career in tourism.

Full Product Details

Author:   Robin Walker ,  Keith Harding
Publisher:   Oxford University Press
Imprint:   Oxford University Press
Dimensions:   Width: 21.00cm , Height: 0.60cm , Length: 27.50cm
Weight:   0.370kg
ISBN:  

9780194551007

ISBN 10:   0194551008
Pages:   144
Publication Date:   26 October 2006
Audience:   ELT/ESL ,  Primary & secondary/elementary & high school ,  ELT General
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   Awaiting stock  

Table of Contents

1: What is tourism? Facts and statistics about your country, job skills 2: World destinations Different destinations - different customers, favourite places 3: Tour operators The personal touch, tour operators in your country, package holidays 4: Tourist motivations Old and new tourism, reasons for travel, passenger survey, the changing face of tourism 5: Travel agencies Identifying needs, local travel agency evaluation, presenting a product, the sales process, the impact of the internet 6: Transport in tourism Exceeding expectations, transport in your country 7: Accommodation Local accommodation, taking reservations over the phone, unusual accommodation 8: Marketing and promotion Local tourism promotion, learning from customers, analysing product 9: The airline industry Carbon offset schemes, revolution in the skies, the air travel route map 10: Holidays with a difference Ability and suitability, cultural trips, cultural differences 11: Reservations and sales Putting on the pressure, taking a booking, handing over tickets 12: Airport departures Care and control, airport factfile, working in airports

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