Overview

Discover the Right Way to Handle Conflict Conflict is an unavoidable part of life, but you can control how you respond to it. You can let difficult situations fuel your anger and stir your desire to retaliate—or you can choose to grow in empathy, honesty, and acceptance. It's up to you. Overcoming Conflict will give you the confidence you need to solve arguments, settle disputes, and restore harmony. You'll learn... ten common myths about conflict how to properly discuss differences and issues the importance of observing body language what to do when someone confronts you the power and meaning of forgiveness By applying the principles in this book, you will develop new patterns of behavior that will significantly improve your personal and professional relationships and give you greater peace of mind when conflicts arise.

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9780736968102

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Bob Phillips, PhD, is the former executive director of a multimillion-dollar nonprofit corporation. He is a licensed marriage, family, and child therapist in California. The cofounder of the Pointman Leadership Institute, Bob has presented leadership seminars in 19 countries. With more than 11 million copies in print, he is the author and coauthor of numerous nonfiction, humor, and fiction books, including his New York Times bestselling Babylon Rising series.

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