Overview
Much strategic guidance that is currently available on product and service development is still focused in the relatively short term. Companies must plan and be flexible if they are to survive and flourish in the future, but too many surrender to the necessity for a short-term healthy bottom-line in order to satisfy their shareholders. In order to satisfy and retain customer-base, organizations should not only ensure that their products and services available now are the best around, but that they will also be the best in the future. This is particularly important as product life cycles contract and organisations need to introduce replacement products and services at a faster and faster rate. The globalizing economy and advances in modern technology are also important factors. This book points that way to becoming more competitive and remaining competitive, ensuring a healthy and secure future. It will also help companies identify product and service failures, and eliminate them from the company's horizons. Written in an engaging and thought-provoking way, this book seizes on a rapidly growing area of interest for practitioners and students alike. Although companies are being advised to look to, and plan for the long term, there is nothing currently available which provides real advice on what should be done now. The book takes a thoroughly practical approach by establishing a realistic set of guidelines to enable organizations to start to move and continue to move in the right direction. This is supported by a wealth of tools and techniques on how to implement what has been proposed.
Full Product Details
Author: Bill Hollins (Direction Consultants, UK) ,
Gillian Hollins (Direction Consultants, UK)
Publisher: John Wiley & Sons Inc
Imprint: John Wiley & Sons Inc
Dimensions:
Width: 15.30cm
, Height: 1.60cm
, Length: 24.90cm
Weight: 0.397kg
ISBN: 9780471987178
ISBN 10: 0471987174
Pages: 268
Publication Date: 22 June 1999
Audience:
Professional and scholarly
,
Professional & Vocational
Format: Paperback
Publisher's Status: Active
Availability: Out of stock
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.
Reviews
Real and conceptually sound strategic advice for remaining competitive in the future business environment. This practical book establishes a realistic set of guidelines to enable organisations to shape their design strategy for the future, and offers tools, techniques and advice on how to implement what is proposed.The authors point the way for firms in all industries to eliminate failures and ensure continued prosperity, security and success. (Kirkus UK)
Author Information
BILL HOLLINS undertakes consultancy in the area of new product development, where he is acknowledged as one of the world's leading authorities. He has worked extensively in industry and has a doctorate in Design Management from Strathclyde University. He also teaches at the Westminster Business School and Brunel University. He is widely published with several books and over ninety other publications to his credit. After several years working in industry, GILLIAN HOLLINS spent time undertaking research at Henley Management College. She is now Principal of Direction Consultants with Bill Hollins. Her primary area of interest is in the people side of the design process. She is a member of the Institute of Personnel and Development, and a member of the Institute of Employment Consultants.
